The 12306 App, officially known as the "China Railway Customer Service Center Mobile App," is a comprehensive travel service platform specifically designed for railway passengers in China. This app, developed by the China Railway Corporation, serves as a one-stop solution for all your railway travel needs, offering a seamless and convenient booking experience directly from your smartphone.

Core Features:

  1. Ticket Booking: The cornerstone feature of the 12306 App allows users to book train tickets for both domestic and, in some cases, international destinations. With real-time seat availability and pricing information, passengers can easily select their preferred class, seat type, and departure/arrival times.

  2. Schedule Inquiry: The app provides detailed train schedules, including departure and arrival times, station stops, and estimated travel durations. This feature is invaluable for planning trips and understanding the logistics of your journey.

  3. Order Management: Once a ticket is booked, users can manage their orders, including modifying travel dates, canceling tickets, and requesting refunds or exchanges. These functions are designed to ensure flexibility and ease in case of any changes to your travel plans.

  4. Payment Options: The 12306 App supports multiple payment methods, including bank cards, online wallets, and even credit card payments, making it convenient for users to complete their transactions quickly and securely.

  5. E-Tickets: Forget about printing paper tickets! With e-tickets, passengers can simply present their mobile tickets or a printed version of the QR code on the app at the station for boarding, significantly reducing waiting times and paper waste.

  6. Passenger Information Management: Users can store and manage multiple passenger profiles within the app, facilitating quicker and easier ticket bookings for family members or groups.

  7. Travel Notifications: The app sends timely notifications and reminders about ticket bookings, schedule changes, and other important travel updates, ensuring users stay informed and prepared.

  8. Service Points & Stations: Access information about railway service points, stations, and their facilities, such as ATMs, dining options, and waiting areas, helping you make the most of your time at the station.

  9. Customer Support: For any issues or questions, the app provides direct access to customer service, including live chat and phone support, ensuring that assistance is always just a tap away.

You can download 12306 APP via Google Play